Shipping Policy

Last Updated: 9 October 2026

At 4 Monk, we aim to deliver your favourite chocolates safely and make every gifting experience special. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful order placement and payment confirmation, excluding Sundays and public holidays.

During sales, festivals, or periods of high order volume, processing may take longer. We will make reasonable efforts to communicate any significant delays.

2. Estimated Delivery Time

Estimated delivery timelines after dispatch are as follows:

• Within Gujarat: Approximately 2–5 business days.

• Other locations in India: Approximately 4–8 business days.

These timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, and other logistical factors.

Your actual estimated delivery date, where available, will be displayed during checkout or communicated after your order is placed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned at the time of the offer.

4. Order Tracking

Once your order has been dispatched, we may share a tracking link or tracking number through email, SMS, WhatsApp, or another available communication channel.

You can use the tracking details to check the status of your shipment on the courier partner's website.

Please allow some time for tracking information to become active after dispatch.

5. Delivery Address

Please ensure that your shipping address, phone number, PIN code, and other order details are accurate when placing your order.

4 Monk will not be responsible for delays caused by incomplete or incorrect delivery information. If an address correction is required, please contact us as soon as possible. Changes may not be possible once the order has been dispatched.

6. Cash on Delivery (COD)

Cash on Delivery may be available for eligible PIN codes and orders, subject to availability at checkout.

For COD orders, please ensure that someone is available to receive the package and pay the amount due at delivery.

COD availability may vary depending on the delivery location and courier partner.

7. Delayed or Undelivered Orders

Although we work with delivery partners to ensure timely delivery, delays may occur due to circumstances beyond our reasonable control.

If your order is significantly delayed or the tracking status has not changed for an extended period, please contact our support team with your order number.

If a shipment is confirmed lost or cannot be delivered, we will review the situation and provide an appropriate resolution in accordance with our policies and applicable law.

8. Damaged Packages and Chocolate Quality

We take care to package our chocolates appropriately for shipping. However, chocolates can be sensitive to heat and handling during transit.

If your package arrives visibly damaged, the product is incorrect, or the chocolates appear spoiled or otherwise unsafe, please contact us within 48 hours of delivery, preferably with photographs or a short video.

Please retain the product and packaging until our team has reviewed your concern. Eligible cases will be handled under our Return & Refund Policy and applicable law.

9. Failed Delivery and Return to Origin

If delivery fails because the recipient is unavailable, the address is incorrect, or the courier cannot contact the recipient, the courier may attempt redelivery or return the shipment to us.

If a shipment is returned to origin, please contact our support team to discuss the available options. Any additional shipping charges, where applicable, will be communicated transparently and handled in accordance with applicable law.

10. Shipping Restrictions

We currently aim to serve deliverable locations across India, subject to courier serviceability.

Some PIN codes may be unavailable due to courier limitations, remote locations, or operational restrictions. If your location cannot be serviced, we will inform you where reasonably possible and arrange an appropriate resolution for any payment collected for an order we cannot fulfil.

11. Contact Us

For shipping, tracking, or delivery-related questions, please contact us:

Brand: 4 Monk
Email:  Maulikunagar04@gmail.com
Phone/WhatsApp: 8780782466
Business Address: shitla colony , kalavad , gujrat , 361160

We appreciate your patience and thank you for choosing 4 Monk.