Terms of Service

Last Updated: 9 October 2026

Welcome to 4 Monk. These Terms of Service govern your access to and use of our website and the purchase of products offered through our online store. By visiting our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. General Information

This website is operated by 4 Monk. Throughout the website, the terms “we,” “us,” and “our” refer to 4 Monk.

We offer chocolate products and gift boxes for personal consumption and gifting. Our products, prices, offers, and services are subject to change without prior notice, subject to applicable law.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are under the age required to enter into a contract, you may use the website only with the involvement and consent of a parent or legal guardian, where required.

3. Products and Descriptions

We make reasonable efforts to display our products, packaging, ingredients, and descriptions accurately.

However, actual product appearance, packaging, and colours may vary slightly due to photography, lighting, screen settings, or packaging updates.

Please review the product description, ingredients, allergen information, quantity, and other relevant details before placing your order.

4. Pricing and Payments

All prices are displayed in Indian Rupees (INR), unless stated otherwise.

The applicable product price, delivery charges, taxes, and other fees, where applicable, will be shown during checkout before you confirm your order.

We reserve the right to correct pricing or listing errors before accepting an order, subject to applicable law. If payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be arranged.

Payments may be processed through third-party payment providers. We do not store complete payment card details on our own servers unless expressly stated.

5. Orders and Acceptance

After placing an order, you may receive an order confirmation by email, SMS, or another available communication channel.

An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.

We reserve the right to decline or cancel an order in cases such as stock unavailability, suspected fraudulent activity, incorrect pricing, or delivery limitations, subject to applicable law. If payment has been collected for an order that is cancelled, any amount due will be refunded appropriately.

Please provide accurate contact and delivery details when placing your order.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated time displayed on our website or communicated during checkout.

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, operational issues, or other circumstances beyond our reasonable control.

Please ensure that someone is available to receive the delivery at the provided address. Any additional charges for re-delivery or return-to-origin shipments, if applicable, will be communicated transparently and handled in accordance with applicable law.

7. Food Safety and Product Storage

Our chocolates are food products and should be stored according to the instructions provided on the packaging.

Please keep the products away from excessive heat, direct sunlight, moisture, and other unsuitable storage conditions.

Check the packaging, expiry or best-before information, ingredient details, and allergen declarations before consuming the product.

Do not consume products that appear spoiled, contaminated, or otherwise unsafe. Contact us promptly if you notice a product quality or safety issue.

8. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Due to food safety and hygiene considerations, certain returns may not be accepted. However, nothing in this policy excludes remedies available under applicable Indian law for defective, damaged, incorrect, deficient, or misrepresented products.

Please refer to our Return & Refund Policy for reporting timelines and the procedure for requesting a resolution.

9. Promotions and Discount Codes

We may offer discounts, promotional codes, or special offers from time to time.

Promotions may be subject to additional conditions, validity periods, product restrictions, and availability. We will communicate any applicable conditions when the offer is presented.

Promotional offers cannot be used in a manner that is fraudulent or contrary to their stated terms.

10. Intellectual Property

All content on this website, including the 4 Monk brand name, logos, product photographs, designs, text, graphics, and other materials, is owned by or licensed to 4 Monk, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by law.

11. Prohibited Uses

You agree not to use this website:

• For any unlawful or fraudulent purpose.

• To submit false orders or misleading information.

• To interfere with the security or operation of the website.

• To upload malicious code or attempt unauthorised access.

• To infringe the intellectual property or other rights of any person.

We may restrict access or take appropriate action where misuse is identified, subject to applicable law.

12. Third-Party Services and Links

Our website may use third-party services, including payment gateways, courier providers, analytics tools, or external links.

These services may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of third-party websites, except to the extent required by applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, 4 Monk will not be liable for indirect or consequential losses arising from the use of this website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited under applicable Indian law, including rights and remedies available to consumers.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By placing an order, you acknowledge that the information necessary to process payments, fulfil deliveries, provide customer support, and meet legal obligations may be processed in accordance with our Privacy Policy and applicable law.

15. Governing Law and Disputes

These Terms of Service are governed by the laws of India.

Any dispute will be handled by the courts or other forums having jurisdiction under applicable Indian law. Nothing in these terms limits a consumer's right to approach an appropriate consumer dispute redressal commission or other competent authority.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website after an update does not remove any rights you have under applicable law.

17. Contact Information

For questions about these Terms of Service, orders, or our products, please contact us:

Brand: 4 Monk
Email:  Maulikunagar04@gmail.com
Phone/WhatsApp: 8780782466

Thank you for choosing 4 Monk.